FAQ's

Our experienced plumbers are always happy to answer your questions. Call us today for service in Hillsborough, Pasco, or Pinellas County!

At Premium Plumbing, we believe that customer education is part of any good plumbing service—and we aim to stay among the top plumbing companies in the Tampa Bay area. That’s why we always take the time to explain why you need a service, its pros and cons, plumbing care tips, and more. We want you to be able to rely on your plumbing system. Here are some of the most common questions our customers ask:


What Are Common Water Heater Issues I Can Troubleshoot Before Calling?
Before calling us for a repair, you can check a few things:
  • Too little hot water is often the result of an incorrect thermostat setting.
  • No hot water can be due to a blown pilot light if you have a gas heater or a faulty element if you have an electric heater.
  • Unpleasant odors coming from your hot water may indicate bacterial growth inside the tank.
  • Strange noises coming from your water heater are typically a sign of sediment build-up in the tank.
When Should I Consider a Whole-Home Repiping Service?
Old and deteriorating pipes can result in leaks, flooding, water damage to your property, high humidity levels, and mold growth. Contact us for a repiping service if any of the following applies:
  • Your home is more than 50 years old and still has its original pipes.
  • Pipe leaks are a regular occurrence.
  • Corrosion is visible on your pipes.
  • Your water has a yellow, brown, or red color or strange taste or smell.
What Plumbing Upgrades Should I Include in My Bathroom Remodel?
Plumbing upgrades to consider with your bathroom remodel include:
  • Low-flow toilet with a hidden tank.
  • Tankless water heating system.
  • Plumbing drain pipes with a 2-inch diameter.
  • New supply line pipes to your fixtures.
  • A water softener installation to prevent limescale building in your shower and faucets.
Contact us to learn more about bathroom plumbing upgrades!
What Are Common Causes of Sewer Line Damage?
Common causes of sewer line damage include:
  • Heavy traffic on the ground above the line.
  • Shifting soil causing a pipe rupture.
  • Corrosion or rust in older pipes.
  • Improper sewer line installation.
  • Tree root infiltration.
  • Blockage build-up from grease and other debris.
If you notice water backing up around your drains or see an indentation in your lawn, contact us for a sewer line inspection and repair service.
Why Is My Water Bill Increasing?
Causes of a water bill increase include:
  • Wasteful habits, such as overwatering lawns or running hot water to thaw food.
  • Installation of new water-consuming appliances.
  • Leaky toilets, faucets, and pipes.
  • Irrigation leaks.
  • Lateral line leaks.
If you notice an increase in your water bill, contact us to schedule a leak detection service.
My Water Pressure is Low. What Should I Do?
Low water pressure is often the result of an issue with the water supplier or a change in the city's regulations. You may also experience low water pressure if your water meter valve or main shut-off valve is not open all the way. Faulty fixtures, pipe corrosion, supply line blockages, or slab leaks can lead to low water pressure, as well.
Can I Take Care of Plumbing Issues Myself?
With the right tools and background, you can quickly repair the following plumbing issues:
  • Common toilet problems
  • Leaky faucets
  • A blockage in a single drain
  • Garbage disposal jamming
However, when it comes to sewer line issues, flooding, or water heater issues, such as faulty thermocouples, contact us for a professional solution.